Terms of Service

Last Updated: 11/30/2025

Agreement to Terms

By accessing and using this mental health support application, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

Nature of Service

⚠️ Important Notice

This application provides peer support and educational resources. It is not a substitute for professional medical care, therapy, or psychiatric treatment.

Our service provides:

  • Self-care tools and coping resources
  • Educational materials about mental health
  • Peer support and community features
  • Crisis resource information and referrals
  • Memory keeping and reflection tools

User Responsibilities

Safety and Self-Care

  • You are responsible for your own safety and wellbeing
  • Seek professional help for serious mental health concerns
  • Use crisis resources (988, emergency services) when needed
  • Do not rely solely on this app for crisis intervention

Appropriate Use

  • Provide accurate information for safety features
  • Use community features respectfully and supportively
  • Do not share harmful, abusive, or inappropriate content
  • Respect others' privacy and confidentiality
  • Do not attempt to provide medical advice to other users

Crisis Intervention and Safety

Emergency Situations

If you are in immediate danger or having thoughts of self-harm:

  • Call 988 (Suicide & Crisis Lifeline)
  • Call 911 for emergency services
  • Go to your nearest emergency room
  • Contact a trusted friend, family member, or mental health professional

Our app includes safety monitoring features. By using our service, you understand and agree that:

  • We may analyze your content for signs of crisis or self-harm
  • We may display additional resources or interventions based on this analysis
  • In extreme circumstances, we may contact emergency services
  • These features are supplemental and should not replace professional care

Community Guidelines

Our community features are designed to provide mutual support. You agree to:

Do:

  • Share your experiences authentically and supportively
  • Respect others' journeys and perspectives
  • Maintain appropriate boundaries
  • Report concerning content to moderators

Don't:

  • Share graphic content about self-harm or suicide methods
  • Provide medical or psychiatric advice
  • Share personal identifying information
  • Engage in harassment, bullying, or discriminatory behavior
  • Promote harmful activities or substances

Age Requirements

You must be at least 13 years old to use this service. Users under 18 should have parental guidance and supervision when using mental health resources.

Limitations of Liability

Disclaimer: This service is provided "as is" without warranties of any kind. We are not liable for any outcomes resulting from your use of this application.

While we strive to provide helpful resources and maintain a safe environment, we cannot guarantee:

  • The effectiveness of any particular intervention or resource
  • The accuracy of all third-party resources
  • Prevention of all harmful content or interactions
  • Continuous availability of crisis intervention features

Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our service, you consent to our data practices as described in the Privacy Policy.

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or pose a safety risk to our community. You may also delete your account at any time through the app settings.

Changes to Terms

We may update these terms from time to time. We will notify users of material changes through the app or via email. Continued use of the service after changes constitutes acceptance of new terms.

Contact Information

For questions about these terms or our service, please contact us at:

Email: Unpetitplaisir@proton.me
Subject: Terms of Service Inquiry